All tours must be cancelled prior to 24 hours of scheduled departure time for a refund. A $5.00 processing fee will be applied to all cancellations. Cancellations within 24 hours of scheduled departure time will not be refunded. Please arrive 10 minutes prior to scheduled tour in the lobby of the Hyatt Place Lake Powell Hotel. No refund will be granted for late arrivals or no shows. We will attempt to reschedule you. Thank you.